Shipping policy

Shipping Policy

Thank you for shopping with Bob. This Shipping Policy explains how and when your orders are shipped.

1. Order Processing Time

All orders are processed within 3-5 business days after receiving your order confirmation email.
Orders are not shipped or delivered on weekends or public holidays. All orders are appreciated and will be processed ASAP, but please note that we are only a two person company.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

2. Shipping Destinations

All our orders are shipped worldwide. Excluding: United Arab Emirates, Switzerland, Hong Kong SAR China, Israel, Japan, South Korea, Malaysia, Norway, and Singapore

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

4. Customs, Duties & Taxes

Bob is not responsible for any customs duties, taxes, or import fees applied to your order.
All fees imposed during or after shipping are the responsibility of the customer.

5. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s), if available.

Tracking information will be available as soon as the local post office has processed the order. 

6. Delays

We are not responsible for shipping delays caused by:

  • Customs clearance

  • Carrier delays

  • Weather conditions

  • International regulations

  • Incorrect or incomplete address information

7. Lost or Damaged Packages

Bob is not responsible for packages lost or damaged in transit.
If your order arrives damaged, please contact the shipping carrier directly to file a claim.

If you need assistance, contact us at bob@bobsjocks.com with your order number and any relevant photos.

8. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.
Changes will take effect immediately upon posting on this page.

9. Contact Us

If you have any questions about this Shipping Policy, please contact us: